Frequently Asked Questions
Everything you need to know about your Oroboro shopping experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
Oroboro accepts returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached.
How do I know which size will fit me best?
Each product page features a detailed size guide. Since we curate unique designers from around the world, we recommend checking the specific measurements provided for every garment.
Are duties and taxes included for international orders?
For international shipments, duties and taxes are calculated at checkout for most countries. If they are not included, the recipient is responsible for any local customs fees upon arrival.
How can I track my order status?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select buy-now-pay-later options like Klarna.